FAQs
More FAQs- How do you ensure that all affected areas are thoroughly cleaned and disinfected?
- Do my belongings need to be moved away from the premises?
- How long will the water damage restoration project take?
At ServiceMaster Restore, we understand the importance of proper cleanup and disinfection when it comes to biohazardous materials and pathogens. That is why our highly trained technicians use industry expertise, specialized products and equipment to properly remove biological waste. We take all necessary precautions to prevent the spread of infectious contamination, including isolating the affected area, removing unsalvageable items, and thoroughly cleaning and disinfecting every surface. Our team follows strict protocols and uses Health Canada approved disinfectants to ensure that all affected areas are completely sanitized. You can trust us to leave your commercial business safe and free from any potential health hazards.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Depending on the scope of the project and the amount of water damage to your commercial property and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.