FAQs
More FAQs- Is ServiceMaster Restore bonded/licensed/insured?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- Do I need to move out of my home during the restoration process?
All of ServiceMaster Restore teams nationwide are licensed, bonded and insured. You can trust that any of the technicians from our team entering your commercial property will be trained, trustworthy and courteous.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.